Who can access courses on Cizonet Training?+
Courses are delivered through HRAP Lite, and HRAP Lite accounts belong to organizations on HRAP. To enrol you need an HRAP Lite login from your employer or an approved learning program. If you do not have one, request training through our team and we will arrange access.
How do I pay for a course?+
Enrol on HRAP Lite; payment is taken there. Free courses open as soon as you enrol. For paid courses, HRAP Lite sends you to Paystack checkout and opens the course once Paystack confirms the payment. Cizonet Training does not take payment on this site. Refunds follow section 6 of the Cizonet refund policy at cizonet.com/policies/refund-policy.
Can employees take courses that were not assigned by their employer?+
Yes. Employees can enroll in available marketplace courses to develop new skills, earn certifications, and support their professional growth. Employer-assigned training and self-enrolled learning can coexist within the same learning workspace.
How do learners access their courses?+
Learners access assigned and marketplace courses through HRAP Lite, where they can complete lessons, track progress, take assessments, and download certificates.
Can companies track employee learning progress?+
Yes. HRAP provides organizations with visibility into assigned training, course progress, assessment results, certifications, compliance requirements, and workforce learning activity.
Can organizations request custom training programs?+
Yes. Organizations can request private Cohorts, onboarding programs, compliance training, workforce development initiatives, and custom learning pathways tailored to their teams.
Are certificates issued by Cizonet Solutions Limited?+
Yes. Certificates are issued by Cizonet Solutions Limited and include a unique certificate ID and public verification record that can be validated online.
Can employers verify certificates?+
Yes. Every certificate includes a public verification page and certificate ID that employers, HR teams, recruiters, and third parties can use to confirm authenticity.